Prints from original paintings · New pieces coming soon
Twins Curate
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Terms of service

OVERVIEW

Welcome to Twins Curate. The terms “we”, “us” and “our” refer to Twins Curate.

We operate this website and online store, including its information, content, features, products and services. Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services to you.

These Terms of Service, together with the policies referred to within them, explain your rights and responsibilities when you access our website or purchase from us.

By using our website or placing an order, you agree to these Terms of Service. If you do not agree, you should not use our website or services.

Nothing in these Terms limits or removes any statutory rights you have under UK consumer law.

SECTION 1 – ACCESS AND ACCOUNTS

You must be at least 18 years old, or have permission from a parent or legal guardian, to place an order through our store.

You may be required to provide information including your name, email address, billing details, payment details and delivery address. You agree that the information you provide will be accurate, complete and current.

You are responsible for keeping your account credentials secure and for activity carried out through your account. You must notify us promptly if you believe your account has been accessed without permission.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, colours may appear slightly different depending on your screen, device settings and lighting.

Because our prints reproduce original artwork, minor variations in colour, positioning or finish may occur. These variations do not affect your statutory rights where a product is faulty, materially different from its description or not of satisfactory quality.

We may update product descriptions, prices and availability or discontinue a product. Any changes will not affect an order that we have already accepted unless we contact you and obtain your agreement.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase from us. An order is accepted when we send confirmation that it has been accepted or dispatched.

We may decline or cancel an order where, for example, a product is unavailable, payment cannot be authorised, an obvious pricing or description error has occurred, or we reasonably suspect fraudulent or unlawful activity. If we cancel an order after payment has been taken, we will issue a full refund.

Please review your order carefully before submitting it. Your cancellation and return rights are explained in our Return and Refund Policy:

https://twinscurate.co.uk/policies/refund-policy

Nothing in this section limits your statutory cancellation or consumer rights.

SECTION 4 – PRICES AND PAYMENT

Prices are shown in pounds sterling unless stated otherwise and include any taxes that we are required to charge.

Shipping charges are displayed before you complete checkout. Customers receiving orders outside the United Kingdom may be responsible for customs duties, import taxes or similar charges imposed by their destination country.

We may change prices at any time, but changes will not affect orders that have already been accepted.

You must provide complete and accurate payment information and be authorised to use the selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

Available delivery methods, charges and estimated delivery times are displayed during checkout and explained in our Shipping Policy:

https://twinscurate.co.uk/policies/shipping-policy

Delivery times are estimates unless we expressly agree to a guaranteed delivery date. Delays may occasionally occur because of carriers, customs processing or events outside our reasonable control.

We remain responsible for the products until they are delivered to you or to a person you have authorised to receive them.

Please ensure that your delivery address is accurate. Contact us as soon as possible if you discover an error.

Nothing in this section affects your statutory consumer rights.

SECTION 6 – INTELLECTUAL PROPERTY

The artwork, images, branding, text, graphics, designs, videos and other content displayed through our store are owned by, or licensed to, Twins Curate and are protected by applicable UK and international intellectual property laws.

You may use our website for personal and non-commercial purposes only. You must not reproduce, copy, distribute, modify, sell, license or commercially exploit our content without prior written permission.

Purchasing a print does not transfer copyright or grant permission to reproduce, distribute or commercially use the artwork.

The Shopify name, logo and related branding belong to Shopify. Other names and trademarks belong to their respective owners.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools or services supplied by third parties. We do not control these third-party services and cannot guarantee that they will always be available or error-free.

Your use of third-party tools may also be governed by the provider’s own terms and privacy policy. You should review those terms before using the relevant tool.

Nothing in this section excludes liability that cannot legally be excluded.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to websites operated by third parties. We are not responsible for the content, availability, security or privacy practices of those websites.

You should review the applicable terms and policies before purchasing from or providing information to a third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Twins Curate is powered by Shopify, which enables us to provide the website and ecommerce services.

However, purchases made through our store are made directly from Twins Curate. Shopify is not the seller of our products and is not responsible for fulfilling our orders.

Nothing in this section limits any rights or remedies that cannot legally be limited.

SECTION 10 – PRIVACY

Personal information collected through our store is handled in accordance with our Privacy Policy:

https://twinscurate.co.uk/policies/privacy-policy

Because our store is hosted by Shopify, Shopify also processes certain personal information to provide and improve its services. Shopify’s privacy information is available at:

https://www.shopify.com/legal/privacy

By using our services, you acknowledge that information may be processed by Shopify and other service providers as explained in our Privacy Policy.

SECTION 11 – REVIEWS AND FEEDBACK

If you submit a review, image, comment, suggestion or other feedback, you confirm that you have the right to provide it and that it is accurate, lawful and does not infringe another person’s rights.

You grant us a non-exclusive, worldwide, royalty-free licence to display, reproduce and use that feedback for operating and promoting Twins Curate.

We may remove content that is unlawful, abusive, misleading, defamatory, obscene, infringing or otherwise inappropriate.

We will clearly disclose where a review or endorsement has been incentivised where required by law.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors or inaccurate information relating to product descriptions, prices, availability, shipping charges or delivery estimates.

We may correct these errors when identified. If an error affects an order you have already placed, we will contact you and give you the option to proceed with the corrected information or receive a full refund.

SECTION 13 – PROHIBITED USES

You must not use our website or services:

  • for any unlawful, fraudulent or malicious purpose;

  • to infringe our rights or the rights of another person;

  • to submit false or misleading information;

  • to transmit viruses, malware or harmful code;

  • to harass, abuse, threaten or defame another person;

  • to collect personal information without lawful authority;

  • to send spam or unauthorised advertising;

  • to interfere with the security or operation of our website;

  • to impersonate another person or organisation; or

  • to access our services using automated methods in a way that breaches these Terms or applicable law.

We may restrict or suspend access where we reasonably believe these Terms have been breached.

SECTION 14 – AUTOMATED AGENTS

Automated or semi-automated software accessing our services must identify itself accurately and must not conceal that it is automated.

Automated systems must not bypass CAPTCHAs, security controls, access restrictions or measures intended to manage automated traffic.

We may restrict how automated agents access or interact with our services.

SECTION 15 – SUSPENSION AND TERMINATION

We may suspend or terminate access to our services where you materially breach these Terms, misuse the website or engage in fraudulent, unlawful or harmful conduct.

Termination does not affect rights or obligations that arose before termination, including payment obligations and any rights relating to intellectual property, privacy, liability or dispute resolution.

SECTION 16 – WARRANTIES AND CONSUMER RIGHTS

We will provide our services with reasonable care and skill.

Products supplied to UK consumers must be as described, of satisfactory quality and fit for any particular purpose made known to us.

We do not exclude or restrict any warranty, condition, right or remedy that cannot legally be excluded or restricted.

We do not guarantee that our website will always be uninterrupted or completely free from technical errors, although we will take reasonable steps to maintain its availability and security.

SECTION 17 – LIABILITY

Nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation;

  • breach of your statutory consumer rights; or

  • any other liability that cannot legally be excluded or limited.

We are responsible for losses that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed.

Our products are supplied for personal and domestic use. If you use them for commercial or business purposes, we are not responsible for loss of profit, loss of business, business interruption or loss of business opportunity, except where liability cannot legally be excluded.

SECTION 18 – YOUR RESPONSIBILITY

You are responsible for losses or claims caused by your unlawful use of our website, your deliberate misuse of our services or your infringement of another person’s rights.

You will not be responsible for losses caused by our actions, our breach of these Terms or circumstances outside your reasonable control.

SECTION 19 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, that part will be treated as removed to the minimum extent necessary. The remaining provisions will continue to apply.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

These Terms, together with the policies referred to within them and the information provided during checkout, form the agreement between you and Twins Curate.

Nothing in this section excludes liability for fraud or fraudulent misrepresentation.

SECTION 21 – TRANSFER OF RIGHTS

You may not transfer your rights or obligations under these Terms without our written permission.

We may transfer our rights or obligations to another organisation, but only where this does not reduce your rights or guarantees. We will notify you if such a transfer materially affects you.

SECTION 22 – GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of England and Wales.

If you live in England or Wales, the courts of England and Wales will have jurisdiction. If you live in Scotland or Northern Ireland, you may bring proceedings in your local courts and retain any mandatory rights available under your local laws.

We encourage you to contact us first so that we can try to resolve any complaint directly.

SECTION 23 – HEADINGS

Section headings are included for convenience and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

We may update these Terms to reflect changes to our services, business practices or legal obligations.

The latest version will be displayed on this page with its effective date. Where required by law, we will provide notice of material changes.

Changes will not retrospectively reduce rights relating to an order that was accepted before the change took effect.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms or our products can be sent to:

Trading name: Twins Curate
Proprietor: Fareed Buwembo
Email: twins.curate26@gmail.com
Website: https://twinscurate.co.uk